So often we are asked, “Will my stylist get commission for that?” The answer is no. No they won’t. You’re probably thinking, “How can this be? How do they make money?” If you’ve ever been a client at Zoya salon, you’ve probably noticed a different vibe as soon as you come in. Everybody is laughing, smiling and having a good time. Unlike many salons, you’ll notice team members helping each other out. In fact, it’s not uncommon for you to receive services from one, two or even three people before you leave the salon/spa. Behold our secret to happiness!
Are you ready? Here it is: We don’t pay commission. Not on service sales and not on product sales. You know how you dread going to some places because as soon as you walk in the door, you have a salesperson drop off the ceiling or leap from behind a large potted plant? We know the feeling too, and we don’t like it. So we designed our system to be different and more enjoyable. How? You ask? We compensate all of our staff by salary, a very nice salary. This means no matter what’s going on, they are getting paid.
By compensating our staff on what’s known as a “Team Based” system, it allows us to function more efficiently and to allow more flexibility to our clients. Can’t get in with your favorite stylist or maybe just want to try out someone else? Go for it! We don’t mind. We actually encourage it! The entire focus of our team is to ensure every guest’s day is being made. This even comes down to products. When our staff is recommending a product, it’s because they truly believe it’s the best product for you, not because they’re trying to make commission on the sale. The same goes for services too!
So next time you feel like switching it up a little, just let us know. After all, variety is the spice of life!
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